Terms and Conditions Effective Date: August 1, 2025 1. Introduction Welcome to iHORECA Partners (“Company”, “we”, “our” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our project management platform (“Platform”) provided via iHORECA.PArtners (the “Site”) and related services (collectively, the “Service”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service. 2. Description of Service The Platform is a cloud-based Software-as-a-Service (SaaS) project management tool that enables hospitality vendors and distributors to manage, assign, and monitor hotel and restaurant projects across Asia. Access to the Platform is provided on a subscription basis, payable monthly or annually. 3. Account Registration To use the Service, you must register for an account. You agree to: Provide accurate, complete, and up-to-date information. Maintain the security of your login credentials. Notify us immediately of any unauthorized use of your account. You are responsible for all activities that occur under your account. 4. Subscription and Payment 4.1 Fees You agree to pay the applicable subscription fees, as specified on our Site. Fees are payable in advance and are non-refundable, except as required by law. 4.2 Billing. Subscriptions will renew automatically at the end of each billing cycle unless canceled prior to renewal. You authorize us to charge the payment method on file for renewal fees. 4.3 Changes in Pricing We may revise pricing with prior notice. Continued use of the Service after changes take effect constitutes acceptance of the new pricing. 5. Use of the Service You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not: Reverse-engineer, copy, modify, or distribute the software; Access the Service to build a competing product; Use the Service in any way that may damage or impair our servers or networks. We reserve the right to suspend or terminate access for misuse or breach. 6. Payment and Service Termination If payment is not received b the due date, we reserve the right to suspend or terminate access to the Services. Services will be terminated within seven (7) days from the payment due date if the outstanding payment remains unpaid. Reactivation of Services may be subject to additional fees. 7. Data Ownership and Privacy 7.1 Your Data You retain all rights to the data and content you upload to the Platform (“User Data”). You grant us a limited license to use your User Data solely to provide and support the Service. 7.2 Data Protection We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other relevant privacy regulations. For more information, please see our Privacy Policy. 8. Confidentiality We and you agree to keep confidential all non-public business, technical, or financial information disclosed in connection with the use of the Service. 9. Availability and Support We aim to provide 99.5% uptime excluding scheduled maintenance. Support is available via email or the platform’s helpdesk. We make no guarantees of uninterrupted access. 10. Intellectual Property All content, software, trademarks, and intellectual property rights associated with the Service remain the exclusive property of the Company or its licensors. You are granted a non-exclusive, non-transferable license to use the Service for your business operations. 11. Termination You may cancel your subscription at any time. We may suspend or terminate your access if: You breach these Terms; You fail to pay applicable fees; We are required to do so by law. Upon termination, your access to the Service will be revoked, and we may delete your data after a retention period of 90 days. 12. Disclaimers and Limitation of Liability The Service is provided “as is” and “as available”. We disclaim all warranties, express or implied. To the extent permitted by law, our liability is limited to the amount paid by you in the past 12 months. 12. Governing Law and Dispute Resolution These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore. 13. Changes to Terms We may modify these Terms at any time by posting the revised version on the Site. Continued use of the Service after the changes become effective constitutes your acceptance. 14. Contact If you have any questions, please contact us at: iHORECA Partners at contact@ihoreca.partners.